Service Engineer

Role : Service & Assembly Engineer (EV 2W)

Experience : 1 – 5 Years (EV 2-Wheeler Service)

Salary : Rs.15,000 - Rs.30,000 Per Month

Other Benefits : Commission Pay & Performance bonus will be given

Education : Electrical / Mechanical / Automotive Engineering Graduate or ITI Diploma

Job Location : Bhiwandi, Mumbai.

Notice Period : Immediate Joiners

Key Skills:

• Check EV 2W & identify fault.
• Maintenance of EV 2W.
• Make Fault Reports..
• Interact With Customers.

Company Overview:

Dyna Energy Solutions LLP is a leading manufacturer of batteries, chargers, and energy solutions with nearly two decades of experience. We cater to multiple applications including UPS, automotive, electric vehicles, elevators, and emergency lighting. With our expansion into EV batteries and chargers, we are committed to delivering sustainable, high-performance energy solutions for the future.

Position Overview:

As a Service & Assembly Engineer (EV 2W), you will manage all aspects of service operations and vehicle assembly for electric two-wheelers. Your role is critical in ensuring vehicles are serviced and assembled to the highest standards of quality, safety, and customer satisfaction.

Key Responsibilities:

1. Service Operations:

• Oversee all aspects of service operations for electric two-wheelers, including routine maintenance, repairs, and diagnostics.
• Develop and implement service procedures to ensure efficient and effective servicing of vehicles.
• Coordinate with the service team to schedule appointments, allocate resources, and prioritize tasks to meet customer needs.
• Troubleshoot and resolve technical issues reported by customers or identified during servicing.

2. Assembly Process:

• Participate in the assembly of electric two-wheelers, ensuring that all components are correctly installed and aligned according to specifications.
• Conduct quality checks throughout the assembly process to identify and rectify any defects or discrepancies.
• Collaborate with the production team to streamline assembly procedures and improve overall efficiency.
• Ensure compliance with safety regulations and quality standards during the assembly process.

3. Customer Support:

• Provide technical assistance and support to customers regarding the operation, maintenance, and troubleshooting of electric two-wheelers.
• Address customer inquiries and concerns in a timely and professional manner, maintaining a high level of customer satisfaction.
• Educate customers on best practices for maximizing the performance and longevity of their vehicles.

4. Documentation and Reporting:

• Maintain accurate records of all service activities, including service reports, warranty claims, and parts inventory.
• Generate regular reports on service performance metrics, such as turnaround time, customer satisfaction, and service revenue.
• Identify trends and areas for improvement based on service data analysis.

5. Training and Development:

• Conduct training sessions for service technicians to enhance their skills and knowledge of electric vehicle technology.
• Stay updated on the latest developments and advancements in EV technology through continuous learning and professional development.

Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Automotive Engineering, or a related field.
• Prior experience in servicing and assembling electric vehicles, preferably two-wheelers.
• Strong technical aptitude and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to quality.
• Familiarity with diagnostic tools and software used in EV servicing.
• Knowledge of safety regulations and industry standards related to electric vehicles.

Preferred Qualifications:

• Certification in EV servicing or relevant technical training programs.
• Experience working with electric vehicle manufacturers or dealerships.
• Familiarity with battery management systems and electric drivetrain components.

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Bhiwandi, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current Location :

Total Experience in EV 2W Vehicles Industry :

Total Experience in EV 2W Vehicles as Service Engineer :

Total Experience in EV 2W Vehicles Service :

Total Experience in EV 2W Vehicles Assembly :

Total Experience in Production / Assembly Department :

Current Company :

Current Designation :

Current CTC :

Expected CTC :

Notice Period :

Reason to Leave a Current Job :

Ready to relocate to Bhiwandi, Mumbai job location? (Yes/No) :

Education:

• Diploma (Required)

Experience:

• Service of EV 2W: 1 year (Required)

Location:

• Bhiwandi, Maharashtra (Preferred)

Work Location: In person