Service Technician

Role : Service Technician (Electric Vehicle)

Job Location : Vadape, Bhiwandi, Mumbai.

Department : Service

Reports To : Service Manager / Plant Manager

Education : ITI / Diploma / Degree in Mechanical, Electrical, or Automotive Engineering.

Experience : 1–3 Years in Electric Vehicle Servicing 2W preferred.

Salary : Rs.12,000 K - Rs.20,000 K Per Month

Notice Period : Immediate Joiners Preferred

Job Type: Full-Time, Permanent

Key Skills:

• Diagnose and repair electric 2-wheelers (EV 2W).
• Maintenance and servicing of battery, motor, controller, converter, etc.
• Preparing fault / service reports.
• Handling warranty claims & inward / outward parts log.
• Customer communication and coordination with spares, QA, and assembly teams.
• Vehicle trial post-repair.
• Field servicing & dealer-end support.

Job Description:

Company Overview:

Dyna is a pioneering electric two-wheeler manufacturer, focused on transforming urban mobility through innovative and sustainable EV solutions. We aim to deliver high-quality electric vehicles that cater to the modern commuter's needs while prioritizing environmental responsibility.

Position Summary:

As a Service Technician, you'll oversee the service operations of electric 2-wheelers and assist in vehicle assembly. Your role ensures top-quality service, customer satisfaction, and operational efficiency.

Key Responsibilities:

1. Service & Troubleshooting

2. Diagnose, service, and repair faults in electric 2-wheelers.

3. Conduct preventive maintenance and performance checks.
4. Execute post-service quality inspections and test rides.

5. Support warranty and field service cases as needed.

6. Assembly & Quality

7. Assist in EV vehicle assembly and component alignment.

8. Ensure adherence to safety and quality standards.

9. Support pre-delivery inspections (PDI) and readiness checks.

10. Customer Support

11. Attend to customer complaints and service issues, both on-site and off-site.

12. Provide technical guidance to customers regarding vehicle operation and maintenance.

13. Reporting & Coordination

14. Maintain detailed service reports, warranty claim records, and parts logs.

15. Coordinate with spares, QA, and assembly departments for timely issue resolution.

16. Training & Field Support

17. Mentor and guide junior technicians on technical and safety procedures.

18. Conduct field visits and dealer-end service support when required.

Candidate Requirements:

• Strong understanding of EV systems, including battery, motor, controller, and converter.
• Skilled in electrical and mechanical troubleshooting.
• Familiarity with diagnostic tools and service management systems.
• Basic computer knowledge for service reporting.
• Excellent communication and customer-handling skills.
• Willingness to travel for field servicing and dealer support.

Preferred Qualifications:

• Certification in EV servicing or relevant technical program.
• Prior experience with EV manufacturers or dealerships.
• Knowledge of Battery Management Systems (BMS) and electric drivetrain components.

Additional Info:

• Candidates must be willing to relocate or commute to Vadape, Bhiwandi.
• Fieldwork and dealer-end service visits are part of the role.

Job Types: Full-time, Permanent

Pay: ₹12, ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Bhiwandi, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current Location in Mumbai :

Total Experience in EV 2W Vehicles Industry :

Total Experience in EV 2W Vehicles as Service Technician :

Total Experience in EV 2W Vehicles Service :

Total Experience in EV 2W Vehicles Assembly :

Total Experience in Production / Assembly Department :

Current Company :

Current Designation :

Current CTC :

Expected CTC :

Notice Period :

Reason to Leave a Current Job :

Education:

• Diploma (Required)

Experience:

• Service of Electrical Vehicle: 1 year (Required)
• Service Operation and Management: 1 year (Required)

Location:

• Bhiwandi, Maharashtra (Preferred)

Work Location: In person