Customer Service Manager-bhiwandi

13 hours ago

Bhiwandi, Maharashtra, India Algor Supply Chain Solutions Pvt Ltd Full time

Job description Roles and Responsibilities Operational Management Oversee and manage all hub operations during shifts including inbound and outbound processes Ensure timely sorting loading and dispatch of consignments to meet delivery deadlines Monitor real-time operational metrics and implement corrective actions as necessary Team Leadership Supervise and guide the shift team including loaders sorters and drivers Conduct regular briefings to align the team with operational objectives and safety protocols Foster a productive work environment and address performance-related issues promptly Compliance and Safety Ensure compliance with company policies industry regulations and safety standards Conduct routine inspections to identify and mitigate potential risks Manage and report incidents or discrepancies to higher management Process Improvement Identify bottlenecks in operations and recommend process enhancements Collaborate with other departments to implement automation and technology-driven solutions Maintain accurate records of consignments and prepare shift reports for management review Stakeholder Coordination Coordinate with transport partners vendors and internal departments for seamless operations Address and resolve customer escalations related to operations Ensure efficient handover between and day shifts Interested candidates can mail us on hr algor in call us on 9152033567 Job Type Full-time Pay 17 000 00 - 30 000 00 per month Benefits Cell phone reimbursement Ability to commute relocate Bhiwandi Maharashtra Reliably commute or planning to relocate before starting work Required Experience total work 5 years Preferred Work Location In person

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