Senior Support Coordinator

2 weeks ago

Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000
Job Summary

We are seeking a highly organized and detail-oriented professional to serve as our Executive Assistant. This individual will be responsible for managing day-to-day office tasks, coordinating marketing events, and providing exceptional customer service to our clients.


Key Responsibilities:
  • Manage systems for clients, lead generation, database management, and back-office support to optimize team efficiency.
  • Coordinate marketing events and client activities to attract new clients.
  • Oversee listing files and listing marketing (brochures, flyers, online marketing) to showcase properties effectively.
  • Act as a liaison between clients and agents to ensure open communication.
  • Design and participate in training sessions to keep the team updated on new trends and tools.
  • Provide concierge-level customer service to enhance customer satisfaction ratings.
  • Collaborate with preferred vendors to maintain positive relationships within the community.
  • Assist agents with day-to-day office tasks to streamline workflow and reduce inefficiencies.

Requirements:

To succeed in this role, you will need excellent organizational skills, strong communication abilities, and a passion for delivering exceptional customer service.


Benefits:

This position offers a dynamic work environment, opportunities for professional growth, and a competitive compensation package.

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