
Career Opportunity for Insurance Operations Expert
2 days ago
Job Overview:
As a Term Insurance Operations Specialist, you will be responsible for ensuring seamless post-payment customer journeys through efficient documentation management, medical scheduling coordination, and verification processes.
Key Responsibilities:
- Manage post-payment cases to ensure timely and satisfactory customer experiences.
- Collaborate with insurers, underwriters, TPAs, and internal stakeholders to drive prompt case issuance.
- Achieve monthly issuance targets while maintaining minimal time-to-issuance (TAT) and high first-touch resolution (FTR) rates.
Requirements:
- Excellent written and verbal communication skills.
- Fundamental understanding of insurance underwriting principles and decision-making processes.
- Demonstrated stakeholder management skills to propel cases forward.
- Minimum 1+ years of experience in Insurance operations.
Preferred Skills:
- Excel proficiency.
Why Choose Us?
We believe in hiring top talent and providing opportunities for professional growth and development within an inclusive work environment.
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