
Home Painting Services Leadership Position
2 weeks ago
Overview:
We are seeking an experienced Senior Manager to oversee the Sales and operations of our painting services.
This role will be responsible for driving business growth, developing and implementing Standard Operating Procedures (SOPs), and ensuring smooth and efficient execution of painting projects.
- Key Responsibilities:
- Manage day-to-day operations of the painting services, including lead generation and customer service.
- Develop, document, and implement SOPs for painting projects, ensuring consistency, quality, and efficiency.
- Monitor project timelines, pricing, and quality standards to ensure services are delivered to clients' satisfaction.
- Oversee a team of painters and contractors, ensuring the process implemented is relevant and adopted by them.
- Business Development & Strategy:
- Identify opportunities for business expansion and growth within the home painting services market.
- Drive revenue growth by developing and implementing marketing and sales strategies tailored to the home painting services segment.
- Collaborate with the sales and marketing teams to create promotional materials and campaigns that highlight the value of the services.
- Quality Control & Customer Satisfaction:
- Implement a quality control process to monitor the quality of painting services provided, including inspections and reviews of ongoing projects.
- Resolve any customer complaints or issues swiftly and professionally.
- Financial Management:
- Monitor and report on key performance indicators (KPIs) related to sales, service delivery, customer satisfaction, and profitability.
- Health & Safety Compliance:
- Ensure all painting services are carried out in compliance with health and safety regulations.
Required Qualifications & Skills:
Masters degree in Business Administration, Operations Management, or a related field (preferred).
Minimum of 5 years of experience in driving painting service business and operations.
Proven experience in developing and implementing SOPs for service-based businesses.
Strong business acumen with experience driving sales, revenue, and profitability.
Excellent leadership, communication, and interpersonal skills.
Ability to manage and motivate a diverse team.
Strong problem-solving abilities with a customer-centric approach.
Proficiency in Microsoft Excel and Power point
Preferred Skills:
Experience in project management and client-facing roles.
Knowledge of the latest painting trends, techniques, and eco-friendly solutions.
Personal Attributes:
Strong organizational skills and attention to detail.
Proactive and results-oriented with a passion for operational excellence.
Ability to thrive in a fast-paced and dynamic environment.
Benefits:
Competitive salary and performance-based incentives.
Health and wellness benefits.
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
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