
Exceptional Chat Support Specialist
1 week ago
Microsoft is seeking a skilled Windows Support professional to provide exceptional chat support for its consumer products.
About the Role:
- Be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.
- Provide fast, clear, and effective solutions through chat support.
- Create a positive experience by showing empathy and patience while troubleshooting.
- Use your technical expertise to diagnose and resolve complex problems.
Key Skills and Qualifications:
- Typing speed of 35 words per minute or higher
- Prior experience in technical support via chat in Business to Customer environments
- Excellent written and verbal communication skills
- Hands-on experience troubleshooting Microsoft Windows & O365 queries
- Certifications like Azure Fundamentals or M365 Fundamentals are a strong plus
We're looking for individuals who can deliver top-notch support, think critically, and collaborate effectively as part of a dynamic team.
The ideal candidate will possess excellent problem-solving skills, be highly organized, and have the ability to communicate complex technical information in a clear and concise manner.
-
Chat Customer Support Professional
2 days ago
Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 36,000Chat Customer Support SpecialistWe are seeking a skilled and dedicated professional to provide top-notch support to our clients via chat.Key Responsibilities:Provide exceptional customer support via chatAddress customer concerns and resolve issues in a timely mannerMaintain accurate records of customer interactionsCollaborate with cross-functional teams to...
-
Delivering Exceptional Customer Experiences
2 days ago
Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to deliver exceptional customer service and technical support. This role involves resolving diverse customer inquiries across various channels (email, chat, slack, video) and utilizing internal documentation to handle general inquiries, integrations, API issues, and other...
-
Tech Support Specialist
1 week ago
Kozhikode, Kerala, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 30,00,000Job Title:Tech Support SpecialistAbout This Role:This position involves resolving technical cases created by customers seeking help with unexpected behaviors or answers about the software platform.A successful candidate will be committed to delivering exceptional customer support experiences using skills that include building trust, showing empathy, and...
-
Exceptional Customer Experience Specialist
5 hours ago
Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000**Customer Service Professional Role Overview**The successful candidate will be responsible for delivering exceptional customer service to clients via phone, email or chat, responding promptly and efficiently resolving customer issues while documenting interactions.**Key Responsibilities:**Provide product information and assist with navigationCollaborate...
-
Lead Customer Support Specialist
1 week ago
Kozhikode, Kerala, India beBeeCareer Full time ₹ 15,00,000 - ₹ 20,00,000Customer Service Team LeadJob Title: Customer Service Team LeadJob Description:The successful candidate will be responsible for leading a team of customer support representatives, ensuring they provide exceptional customer service by monitoring calls, emails, and chat interactions and providing feedback and coaching to team members.Responsibilities include:
-
Exceptional Customer Support Specialist
1 day ago
Kozhikode, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a talented Customer Service Representative to provide exceptional service and support to our clients.The ideal candidate will have 0-2 years of experience in a customer-facing role, with excellent communication skills and a passion for delivering outstanding results.Key Responsibilities:Provide top-notch customer service over the phone or...
-
Technical Support Specialist
4 days ago
Kozhikode, Kerala, India beBeeKnowledge Full time ₹ 80,00,000 - ₹ 1,20,00,000Technical Support Specialist\We are seeking a skilled and experienced Technical Support Specialist to provide technical support and assistance to our clients.\The ideal candidate will have excellent communication skills, typing speed of 60-80 WPM, and experience in troubleshooting and resolving complex issues.\The successful candidate will also have...
-
Education Support Specialist
6 days ago
Kozhikode, Kerala, India beBeeEducational Full time ₹ 30,00,000 - ₹ 60,00,000Job OverviewThis role involves providing exceptional support to students and their parents throughout their educational journey. The ideal candidate will be able to address concerns, manage escalations, and ensure a seamless experience.Key ResponsibilitiesSupport students and parents through multiple communication channels (chat, call, email).Address...
-
Senior Support Specialist
4 days ago
Kozhikode, Kerala, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 15,00,000Job TitleAiSensy is a WhatsApp-based marketing and engagement platform built on Official WhatsApp Business APIs.As the first line of support, you will ensure high-quality service, quick resolution of technical and operational issues, and a seamless onboarding experience for our partners.Key ResponsibilitiesRespond to partner queries via email, live chat, or...
-
Remote Customer Support Specialist
1 week ago
Kozhikode, Kerala, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 2,64,000Customer Support RoleWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently and remotely, and have prior experience in customer-facing roles.This is a full-time remote position where you will handle day-to-day tasks such as providing customer...