Retail Business Transformation Lead

1 week ago

Allahabad, Uttar Pradesh, India beBeeProfessional Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Description:

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  • We are seeking a dynamic and results-driven professional to lead business transformation initiatives across retail and quick-service restaurant (QSR) operations. You will bridge the gap between business needs and technology solutions, driving customer engagement and operational efficiency.
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Key Responsibilities:

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  • Client Engagement & Discovery: Conduct workshops to understand client pain points, business processes, reporting, and dashboarding needs. Translate business requirements into functional specifications.
  • Techno Functional Aspects: Translate the functional specifications derived from the workshop to a technical fit document. Identify and highlight feature/reporting/dashboarding gaps. Collaborate with technical teams to configure and deploy systems aligned with business goals.
  • Stakeholder Collaboration: Act as a trusted advisor to marketing, operations, and IT teams. Ensure alignment between business strategy and technology roadmap.
  • Effective Onboarding: Ensure all functional specifications are deployed in the software. Train super users of our clients on the platform. Explain the support mechanism and set cadences for support/business related queries.
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Required Skills & Qualifications:

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  • 5+ years of experience in retail or QSR consulting, business analysis, or solution delivery.
  • Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience.
  • Knowledge of Marketing Automation tools and how they function.
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Ability to work in fast-paced, client-facing environments.
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Preferred Qualifications:

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  • Experience with omnichannel retail or QSR transformation projects.
  • Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations.
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About Us:

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We help consumer businesses maximize customer value by automating decisioning across their retail business lifecycle, with AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain. We are a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester. More at www.algonomy.com

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