
Cluster Operations Lead
4 days ago
This position is responsible for overseeing the operation of multiple centers within a designated cluster, ensuring seamless delivery of programs and services.
Key Responsibilities:
- Operational Leadership: Provide strategic direction and operational leadership to multiple centers within the assigned cluster, focusing on enrollment and placements.
- Program Management & Coordination: Oversee the coordination and execution of programs across the cluster, collaborating with center managers to ensure program alignment with beneficiary needs and organizational goals.
- Stakeholder Engagement: Liaise with internal stakeholders for operational requirements, cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the cluster.
- People Management: Train, mentor center managers and support staff within the cluster, foster a positive and inclusive work culture, provide leadership and support to promote professional development and teamwork.
- Resource Management: Manage budgetary resources effectively to maximize impact across all centers, monitor and optimize resource allocation, including staffing, supplies, and equipment.
- Documentation, Compliance and Quality Assurance: Prepare regular reports on program outcomes, financial performance, and other key metrics, maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and audits.
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