Ecommerce Operations Manager

2 days ago

Gurgaon, Haryana, India beBeeEcommerce Full time ₹ 8,00,000 - ₹ 20,00,000
Job Title:

Ecommerce Operations Manager

Description:

We are seeking an experienced Ecommerce Operations Manager to join our team. In this role, you will be responsible for managing the day-to-day operations of our ecommerce platform.

  • Listing Management: Ensure all product listings are accurate and up-to-date, including product descriptions, prices, and images.
  • Price Management: Monitor and manage product pricing across multiple platforms to ensure competitiveness and maximize revenue.
  • Purchase Order (PO) Management: Negotiate with suppliers to secure the best possible prices and terms for our business.
  • Inventory Management: Oversee inventory levels to minimize stockouts and overstock situations, ensuring optimal supply chain efficiency.
  • MIS and Reporting: Develop and maintain reports to analyze sales data, customer behavior, and market trends.
  • Marketing Campaigns: Collaborate with the marketing team to design and execute targeted campaigns to drive sales and growth.
  • Recommendations and Strategy: Provide actionable insights and recommendations to inform business decisions on product assortment, pricing, and inventory management.
  • Industry Awareness: Stay up-to-date on industry trends, best practices, and emerging technologies to ensure we remain competitive.
  • Design Collaboration: Work closely with cross-functional teams to design and develop new products and experiences.
  • Event Planning and Negotiation: Plan and negotiate events to drive sales and revenue.
  • Post Sale Discounting Re-concilliation: Manage post-sale discounts and reconciliation to ensure accuracy and compliance.
  • Competition Analysis: Analyze competitor activity, including product offerings, pricing, and promotions, to inform our strategy.
  • Review Analysis and ORM Management: Monitor and analyze customer reviews to identify areas for improvement and optimize our online reputation.
  • Financial Reconciliation: Collaborate with the finance team to reconcile payments and resolve any discrepancies.
  • HR and Hiring: Support the hiring process for open positions within the team.

Qualifications:

  • Masters degree in Business, Marketing, Analytics, or a related field.
  • 3-4 years of experience in ecommerce operations, product management, or analytics.
  • Strong analytical, negotiation, and vendor management skills.
  • Proficiency in Excel, Google Sheets, and data management tools.
  • Excellent leadership, communication, and problem-solving skills.

Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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