IT Support Professional

1 day ago


Jaipur, Rajasthan, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description

We are seeking a skilled IT Support Professional to provide top-notch technical assistance to end-users. The successful candidate will be responsible for delivering exceptional support via phone, email, and in-person.

Key responsibilities include:

  • Providing first-level technical support and troubleshooting hardware, software, and network issues
  • Assessing and qualifying requests to ensure timely resolution
  • Diagnosing and resolving complex technical issues with minimal supervision
  • Collaborating with senior technicians and other teams to resolve escalated issues
Required Skills and Qualifications

To succeed in this role, you will need:

  • A basic understanding of computer hardware, software, and networking concepts
  • Familiarity with Windows and/or Mac operating systems
  • Knowledge of common office software applications (e.g., Microsoft Office Suite)
Benefits

The ideal candidate will possess:

  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication skills
  • Customer-oriented attitude with a friendly and patient demeanor
Others

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service.



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