Senior Solutions Support Professional

3 hours ago


Mysore, Karnataka, India beBeeSolution Full time ₹ 85,00,000 - ₹ 1,21,00,000
Job Title: Senior Solutions Support Specialist

We are seeking a seasoned professional to join our team as a Senior Solutions Support Specialist. This role requires an analytical thinker with expertise in Wholesale sales and technology.

This is an exciting opportunity for someone who thrives on technology advancements and process improvements. The ideal candidate will have experience in ERP system enhancements, including gathering requirements, testing, and implementation of solutions to complex problems.

Responsibilities include identifying, analyzing, and documenting business processes and technical requirements, ensuring that new solutions are clearly documented and that Subject Matter Experts are adequately trained. You will also liaise with business stakeholders during sprint planning sessions and project implementations, troubleshoot and provide end-user support for BAU issues, and communicate regularly with business partners and team members in multiple time-zones.

The successful candidate will have a Bachelor's degree in IT or comparable experience, with at least 3 years of experience in Distribution and Wholesale sales. Experience as a Business Analyst / Business Systems Analyst in the retail industry is preferred, along with experience gathering business requirements and delivering technical business solutions.

This is an excellent opportunity for someone who is a logical thinker with excellent analytical skills and attention to detail, and who can manage business change initiatives within a large organization.



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