AI-Powered Support Platform Manager

5 days ago


Amritsar, Punjab, India beBeeProduct Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: Product Development Manager


Hire now for a rewarding opportunity to transform customer support through AI-driven solutions. We seek a skilled product manager to join our innovative team and lead the development of cutting-edge AI-powered support platforms.


The ideal candidate will have a strong background in product management, with experience in implementing AI/ML technologies to drive customer satisfaction and efficiency. As a key member of our product team, you will be responsible for defining and executing the product vision, roadmap, and strategy for our AI support platform.


Key Responsibilities:
- Develop and manage agentic AI systems to deliver exceptional customer experiences
- Collaborate with cross-functional teams to integrate AI-driven solutions into existing workflows
- Identify new product opportunities and drive a comprehensive roadmap informed by support analytics and emerging AI/ML technologies
- Optimize AI agent performance and continuously improve customer outcomes


You will have access to a global network of like-minded professionals who share your passion for innovation and customer-centricity. Our entrepreneurial environment offers full ownership and execution focus, allowing you to contribute to a greater mission while growing personally and professionally.


In this role, you will learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter, and more sustainable. If you are a strategic thinker with excellent communication skills and a passion for AI-driven solutions, we encourage you to apply.


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