Technical Documentation Specialist

3 days ago

Pune, Maharashtra, India beBeeDocumentator Full time ₹ 1,04,000 - ₹ 1,30,878
Job Summary:

This position requires an individual with a strong technical background and excellent documentation skills. The successful candidate will be responsible for creating accurate and comprehensive user manuals for electrical gear.

Key Responsibilities:
  • Generate user manuals for Small, Large and Major O&M, Submittals, Pre-Go's, OEM, Global, and Generac Customers by understanding customer requirements and interpreting electrical drawings.
  • Use electronic tools and applications to generate customer documentation, primarily Submittals and O&Ms.
  • Develop healthy working relationships with teams for effective problem resolution and guidance.
  • Prepare and maintain records, reports, etc. as required.
  • Apply standard work, error proofing, application knowledge to drive continuous improvement.
  • Maintains and updates internal reference materials.
  • Update all the process trackers in real time to give better insight of the workload.
  • Provide inputs to product marketing and engineering regarding update of the catalog information, renewal parts information, technical drawings, and any other technical documentation found on the website.
Qualifications and Skills:
  • Graduate in Engineering (Electrical / Electronics).
  • Experience: 2 years to 7 years.
  • Understanding of business processes & systems.
  • Ability to read and understand technical drawings.
  • Ability to interpret customer specifications, electrical and mechanical drawings.
  • Microsoft office (Excel, Word, PowerPoint), BidManager, Enovia, Vista, SharePoint etc.
  • Solid understanding of markets (OEM, customers, and competitors) and how our products service those markets.
  • Organized and time management skills.
  • Good Communication Skills – Written and Spoken.
  • Reasoning ability.
  • Problem Solving Skills.
  • Experience in interacting positively with customers.
  • Out-of-the-box thinking.
  • Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities.

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