Client Experience Lead

2 days ago

Mumbai, Maharashtra, India beBeeClientServicing Full time ₹ 10,50,000 - ₹ 20,16,000

Event Experience Specialist

We're seeking a seasoned professional to lead our dynamic team in delivering exceptional event experiences and building lasting client relationships.

Key Responsibilities:

  • Act as the primary point of contact for clients, understanding their needs and event objectives.
  • Plan and execute events with attention to detail, timelines, and deliverables.
  • Lead client meetings, build strong relationships, and ensure client satisfaction throughout the event lifecycle.
  • Oversee a team and collaborate with internal departments to bring events to life.
  • Research, evaluate, and negotiate with vendors (e.g., catering, décor, entertainment).
  • Manage event logistics end-to-end – from venue prep to guest experience.
  • Monitor event progress, track expenses, and ensure cost-effective execution.
  • Troubleshoot issues quickly and effectively during event execution.
  • Evaluate event success and provide post-event analysis and reports.

Requirements:

  • 5+ years of experience in event management within the service industry.
  • Strong interpersonal and communication skills.
  • Proven track record with a portfolio of successful events.
  • Expertise in vendor management and negotiation.
  • A problem-solver with critical thinking and decision-making capabilities.
  • Strong leadership, team management, and time management skills.
  • A degree in event management or a related field is preferred.

About Us:

Our company is a leading provider of exceptional event solutions. We're passionate about creating unforgettable experiences and building long-lasting relationships with our clients.

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