Customer Support Specialist

About Our Customer Retention RoleWe are seeking a proactive customer retention specialist to manage customer interactions, encourage subscription purchases and resolve outstanding overages.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders and addressing account issues. You will also track follow-ups,...

Job Overview">We are seeking a skilled Support Specialist to manage helpdesk tickets for our customers. The successful candidate will have in-depth knowledge of Office 365 technologies, particularly Microsoft Teams and apps in the Office Admin center.">Manage helpdesk tickets for our customers.Analyze and interpret data captures and trace logs to resolve...

Customer Outreach SpecialistJob Summary:We are seeking a skilled customer outreach specialist to deliver exceptional service to our customers. As a customer outreach specialist, you will be responsible for engaging with existing or potential customers, responding to their queries and concerns, providing information or solutions, building and maintaining...

Job Title: Customer Service SpecialistAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and the ability to handle high-pressure situations?We are seeking experienced and energetic customer service specialists to support our US-based clients.Key Responsibilities:Handle inbound and outbound...

Customer Verification SpecialistWe are seeking a skilled professional to assume the role of Customer Verification Specialist. In this position, you will be responsible for verifying customer data and confirming addresses.Key Responsibilities:Verify customer data through KYC (Know Your Customer) processConduct thorough background checks on customersConfirm...

Job Title:Operational Support SpecialistJob Summary:We are seeking a detail-oriented Operational Support Specialist to ensure seamless client onboarding and coordination with telecom operators to support operational efficiency and client satisfaction.Customer Success:Clients will benefit from our end-to-end onboarding process, where we gather information and...

Key Customer Support RoleWe are seeking a dedicated and detail-oriented individual to join our team as a customer support specialist.Your primary responsibility will be to ensure a positive experience for our customers from their first interaction to resolution.Main Responsibilities:Customer Support: Respond promptly and professionally to customer inquiries...

We are seeking an experienced IT Support Specialist to join our team. As the primary point of contact for IT-related user issues and requests, you will be responsible for handling incoming incidents and service requests via phone, email, or ticketing tools.The successful candidate will have a strong understanding of ITIL processes and incident lifecycle, as...

Job OpportunityWe are seeking a skilled IT Support Specialist to join our team.The ideal candidate will possess strong technical support and customer interaction skills, with a proven background in resolving complex issues.Key Requirements:Minimum 4 years of experience in IT supportExceptional problem-solving and critical thinking abilitiesExcellent...

We're looking for a detail-oriented professional to provide top-notch customer service via email, chat, and phone. You'll be the voice of our brand, ensuring every interaction is clear, concise, and professional.This role requires excellent communication skills, problem-solving abilities, and a calm demeanor under pressure. If you're passionate about...