
Customer Relationship Manager
13 hours ago
We are seeking a detail-oriented professional to manage customer interactions and drive business growth.
The ideal candidate will possess strong analytical skills, excellent communication abilities, and proficiency in CRM systems.
- Requires advanced knowledge of Microsoft Excel software
- Basic knowledge of Microsoft Word is required
- Strong problem-solving skills to track performance metrics and improve processes
- Organized and detail-oriented with the ability to meet deadlines
- Excellent communication and negotiation skills are essential
- Proficiency with CRM systems
This role involves contacting customers post-trial expiration, facilitating purchases, processing orders, and addressing account issues. The candidate will also track follow-ups, monitor outcomes, and generate reports on key metrics like conversions and account actions.
Benefits include:
- Contact customers to resolve outstanding overages or encourage subscription purchases
- Process orders promptly after the customer reaches out and sends purchase confirmation
- Maintain detailed records of follow-ups and interactions
- Generate reports on:
- Number of follow-ups conducted
- Conversion rates from trials to purchases
We value candidates who can work independently and as part of a team to achieve our goals.
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Customer Success Manager
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Senior CRM Manager
4 days ago
Tiruppur, Tamil Nadu, India Twenty Twenty Digital Full timeCompany DescriptionTwenty Twenty Digital is an ecommerce agency founded by business owners with a profit-first client approach. Our expert team of data-driven marketers has over 20 years of experience in maximizing growth through strategic storytelling. We offer a variety of services, including paid ads, content creation, PPC, SEO, and website development,...
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Only 24h Left: Assistant Sales Manager
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Corporate Apparel Sales Growth Manager
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