Customer Service Representative Voice Process
4 weeks ago
Job Title: Voice Process
Job Description: We are seeking a customer support voice process specialist to join our team at 2coms. As a global customer support voice process specialist, you will be responsible for taking calls from clients and initiating the right response to them, positively and professionally.
Requirements:
- Good Communication Skills: You will need to have good communication skills to interact with clients effectively.
- Flexibility: You will need to be flexible to work in shifts.
- Technical Knowledge: You will need to have good technical knowledge to handle client queries.
- Customer Service Principles: You will need to have knowledge of customer service principles and practices to handle client queries effectively.
Benefits: As a customer support voice process specialist, you will be entitled to PF, ESI, and medical claims as per company norms.
Work Details:
- Shift: 6 days rotational shift
- Work Location: Ranchi, Kanke & Doranda
- Week Off: 1 day rotational week off
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