Customer Service Representative Voice Process

4 weeks ago


Ranchi, Jharkhand, India 2coms Full time

Job Title: Voice Process

Job Description: We are seeking a customer support voice process specialist to join our team at 2coms. As a global customer support voice process specialist, you will be responsible for taking calls from clients and initiating the right response to them, positively and professionally.

Requirements:

  • Good Communication Skills: You will need to have good communication skills to interact with clients effectively.
  • Flexibility: You will need to be flexible to work in shifts.
  • Technical Knowledge: You will need to have good technical knowledge to handle client queries.
  • Customer Service Principles: You will need to have knowledge of customer service principles and practices to handle client queries effectively.

Benefits: As a customer support voice process specialist, you will be entitled to PF, ESI, and medical claims as per company norms.

Work Details:

  • Shift: 6 days rotational shift
  • Work Location: Ranchi, Kanke & Doranda
  • Week Off: 1 day rotational week off


  • Ranchi, Jharkhand, India 2coms Full time

    We are seeking a Voice Customer Support Specialist to join our team at 2coms, a leading American business services company specializing in customer engagement and business performance. Our client is looking for a candidate with good communication skills to take calls from global clients and initiate the right response to them, positively and...


  • Ranchi, Jharkhand, India 2coms Full time

    Are you looking for a challenging role in customer engagement? We have an exciting opportunity for a Voice Process Customer Service Specialist at 2coms. Our client is a leading American business services company specializing in customer engagement and business performance.As a Voice Process Customer Service Specialist, you will be responsible for taking...


  • Ranchi, Jharkhand, India 2coms Full time

    Job DescriptionWe are seeking a skilled Customer Support Voice Process Specialist to join our team at 2coms. As a Voice Process Customer Service Representative, you will be responsible for providing exceptional customer service to our global clients. This is a fantastic opportunity to work with a leading American business services company specializing in...


  • Ranchi, Jharkhand, India 2coms Full time

    We're seeking a highly motivated Customer Service Representative to join our team at 2coms. As a Voice Process Associate, you will be responsible for providing exceptional customer service to our global clients.As a Global Client Support Specialist, you will be working in a fast-paced environment, handling customer inquiries and resolving issues...


  • Ranchi, Jharkhand, India 2coms Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Voice Process team as a Customer Support Voice Process Specialist.As a key member of our team, you will be responsible for providing exceptional customer service to our global clients via phone calls.Key Responsibilities:Respond to customer inquiries in a...


  • Ranchi, Jharkhand, India 2coms Full time

    Overview2coms, an American business services company, is seeking a skilled Customer Support Representative to join their team in Ranchi. This role involves working in different time zones and interacting with global clients.Job DescriptionWe are looking for a talented individual to work as a Voice Process representative, handling phone calls and providing...


  • Ranchi, Jharkhand, India 2coms Full time

    As a Global Customer Interaction Agent at 2coms, you will play a vital role in delivering exceptional customer experiences through our Voice Process. With a strong focus on customer engagement and business performance, our American-based company seeks candidates who possess excellent communication skills, both verbal and written.We are looking for...


  • Ranchi, Jharkhand, India Polite Recovery Full time

    **Job Title:** Telecollections ExpertJob Summary:We are seeking a highly motivated and skilled Telecollections Expert to join our team at Polite Recovery. The ideal candidate will have a strong background in customer service and a passion for collections.Key Responsibilities:Make outbound calls to customers to collect outstanding debtsCommunicate effectively...


  • Ranchi, Jharkhand, India KONE Full time

    Customer Service and Maintenance RoleWe are seeking a skilled and customer-focused individual to join our team as an Elevator Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our elevator systems.Key Responsibilities:Provide proactive and precise on-site...

  • Service Specialist

    1 month ago


    Ranchi, Jharkhand, India Epiroc Full time

    Job Overview:This role is responsible for enhancing machine reliability, service excellence, and improving PSD operation in the Ranchi Region. The ideal candidate will have strong analytical and problem-solving skills, effective communication, and a commitment to continuous improvement.Key Responsibilities:Support the RPSM in achieving Regional Parts &...


  • Ranchi, Jharkhand, India Maruti Suzuki India Limited Full time

    We are seeking a skilled Territory Service Manager to join our team at Maruti Suzuki India Limited. The successful candidate will have a strong background in business growth and technical aspects, with experience in managing workshops and dealerships.Key Responsibilities:Business Growth Aspects:Supporting workshops in improving business parameters like...


  • Ranchi, Jharkhand, India KONE Full time

    Customer Success AmbassadorRole OverviewKONE is a global leader in the elevator and escalator industry, with over 60,000 driven professionals in more than 60 countries. As a customer success ambassador, you will play a vital role in ensuring the satisfaction of our customers through quality of service and proactive communication.Key ResponsibilitiesProvide...


  • Ranchi, Jharkhand, India Epiroc Full time

    Job Overview:Epiroc is seeking a highly skilled Service Specialist to join our team in Ranchi. As a key member of our organization, you will be responsible for enhancing machine reliability, service excellence, and improving PSD operations in the region.Main Responsibilities:Support the RPSM in achieving Regional Parts & Service KPIs and Targets, including...

  • Service Specialist

    4 weeks ago


    Ranchi, Jharkhand, India Epiroc Full time

    Job Summary:As a Service Specialist - Reliability Expert at Epiroc, you will play a key role in enhancing machine reliability and service excellence in the Ranchi Region. This position requires strong analytical and problem-solving skills, effective communication, and a commitment to continuous improvement.Key Responsibilities:Support the RPSM in achieving...


  • Ranchi, Jharkhand, India FASHION TV Full time

    Job SummaryFashion TV seeks an experienced and skilled Beautician to join our team of beauty professionals. As a Beautician, you will play a vital role in enhancing the beauty and confidence of our clients. This role requires a high level of attention to detail, creativity, and excellent communication skills. If you have a passion for the beauty industry and...


  • Ranchi, Jharkhand, India Epiroc Full time

    Job SummaryService Excellence SpecialistEpiroc is seeking a Service Excellence Specialist to join our team. In this role, you will be responsible for ensuring the reliability and efficiency of our surface products in the Ranchi region.Key ResponsibilitiesDevelop and implement predictive maintenance strategies to monitor equipment health and prevent unplanned...


  • Ranchi, Jharkhand, India Polite Recovery Full time

    Key Responsibilities:As a valued member of our Polite Recovery team, you will be responsible for:Following up with customers via outbound calls to inform them of outstanding debt amounts.Handling domestic outbound calls to collect overdue payments.Monitoring and following up with branches to ensure timely collections.Meeting collection and recovery targets...


  • Ranchi, Jharkhand, India Implex Edu Full time

    Job Title: Commercial RepresentativeAbout the Role:We are seeking a Commercial Representative to join our team at Implex Edu in Jharkhand state. As a key member of our sales team, you will be responsible for generating leads, building relationships with clients, and driving sales growth.Key Responsibilities:Develop and execute sales strategies to meet or...


  • Ranchi, Jharkhand, India Exemplarii HR Consulting LLP Full time

    Facility Director Job DescriptionOverall ResponsibilityThe Facility Director will be responsible for overseeing the overall financial and operational performance of the hospital, including P&L and EBITDA. This individual will be accountable for ensuring the hospital runs smoothly, efficiently, and effectively.Key ResponsibilitiesStrengthen the Clinical team...


  • Ranchi, Jharkhand, India RAPIDTECH IT SERVICES PRIVATE LIMITED Full time

    Job Title: Field Service Technician - IT Hardware Support SpecialistWe are seeking a skilled Field Service Technician to provide on-site support to our customers in the IT Hardware field.About RapidTech IT Services Private Limited:RapidTech IT Services Private Limited is a leading provider of IT hardware and FMS support services across 21 states, with a team...