Operations Excellence Professional

2 days ago


Mumbai, Maharashtra, India beBeeBusiness Full time ₹ 25,00,000 - ₹ 30,00,000

Role Overview:

Business Excellence Manager

We are seeking a seasoned Business Excellence Manager to lead and drive continuous improvement initiatives across functions. As a key member of our team, you will be responsible for deploying business excellence frameworks, process re-engineering, lean methodologies, and performance measurement systems to achieve operational efficiency, cost optimization, and customer satisfaction.

This role is focused on Contract Logistics vertical and requires the incumbent to identify gaps in operational processes, recommend best practices, and implement quality and business excellence frameworks like EFQM, Malcolm Baldrige, or TQM.

Main Responsibilities:
  • Process Improvement & Optimization:
  • Identify opportunities for process improvements and develop strategies to optimize operational efficiency.
  • Drive lean initiatives and Six Sigma projects to eliminate waste and reduce variation.
  • Excellence Framework Implementation:
  • Deploy quality and business excellence frameworks like EFQM, Malcolm Baldrige, or TQM to drive organizational excellence.
  • Lead self-assessments and action plans for process maturity and excellence scoring.
  • Performance Management & Analytics:
  • Define Key Performance Indicators (KPIs) and monitor performance dashboards across functions.
  • Perform root cause analysis on performance deviations and recommend solutions.
  • Project Management:
  • Lead cross-functional strategic initiatives from planning to execution.
  • Ensure timely delivery, stakeholder engagement, and post-implementation reviews.
  • Change Management:
  • Champion change initiatives and build a culture of continuous improvement.
  • Facilitate capability-building workshops and internal communications.

What We Offer:

A competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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