Long-term Customer Engagement Specialist
4 hours ago
At Decode Age, we are more than just a wellness brand; we have pioneered the field of longevity research in India. Our goal is to make the latest scientific advancements in this field accessible to everyone. We focus on quality and research-driven products to enrich the health and lives of individuals.
We are seeking an experienced Long-term Customer Engagement Specialist with a strong background in Salesforce Marketing Cloud Engagement and expertise in full-funnel retention marketing, including SMS, WhatsApp, email, push notifications, and social media . The ideal candidate will be responsible for driving multi-channel retention strategies that increase customer lifetime value (LTV), boost repeat purchases, and enhance overall customer retention.
Your Role: Long-term Customer Engagement Specialist
You will develop and implement long-term customer engagement strategies that drive conversions, increase repeat purchases, and improve customer retention across multiple channels. You will manage multi-channel campaigns using various platforms, including Salesforce Marketing Cloud , Webengage, Clevertap, Klaviyo, and other relevant tools.
The ideal candidate will possess experience in retention marketing with a focus on Salesforce Marketing Cloud Engagement and full-funnel strategies. A working knowledge of email marketing infrastructure, automation, and HTML is an advantage. Strong data-driven skills with the ability to optimise campaigns and improve key metrics are also required.
The estimated salary for this position is around $80,000 - $100,000 per year, depending on experience and qualifications.
Decode Age offers a dynamic work environment with opportunities for growth and development. We prioritise employee well-being and offer benefits such as flexible work arrangements, professional training, and recognition programs.
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