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Appointment Scheduler Representative

3 weeks ago

Coimbatore, Tamil Nadu, India beBeeBooking Full time ₹ 6 - ₹ 8

Remote Booking Specialist

We are seeking a highly skilled and motivated Booking Specialist to join our team. As a key member of our organization, you will play a crucial role in delivering exceptional customer experiences through effective communication and consultation scheduling.

The ideal candidate will possess strong English communication skills, both spoken and written, with the ability to handle objections and provide solutions to clients. You will be responsible for making outbound calls to warm leads, following a scripted format to educate them on our services, and scheduling appointments. Additionally, you will input detailed notes and statuses into our CRM system after each call, meeting or exceeding daily and weekly booking goals.

  • About the Role:
    • Make 150–200 outbound calls per day using our dialer and CRM system.
    • Follow a scripted format to educate leads and schedule appointments.
    • Input detailed notes and statuses into the CRM after each call.
    • Meet or exceed daily and weekly booking goals.
    • Participate in coaching sessions and team meetings.

Requirements:

  • Key Skills and Qualifications:
    • Strong English communication skills, spoken and written.
    • Comfortable speaking on the phone and handling objections.
    • Reliable internet, power backup, computer, and smartphone.
    • Motivated, consistent, and able to follow instructions.
    • Prior experience in appointment setting, telemarketing, or customer service is a plus.

What We Offer:

  • A Comprehensive Benefits Package:
    • A competitive salary and benefits package.