IT Service Management Professional

We need Back office staff for communicating with the Customers and Engineers and maintaining recordsRequirements-1)Must know Excel and Word2)Language-English, Marathi & Hindi (should be able to speak in English)3)Must know how to operate a ComputerJob description-Replying to emails, updating Tracker(Excel sheet), follow-up from customers, communicating with...

Job Title: IT Infrastructure Operations ManagerThe successful candidate will be responsible for overseeing the delivery of high-quality IT services to our customers. This includes developing and maintaining IT service management processes, monitoring service metrics, and coordinating inter-process changes.Key Responsibilities:Enable and champion an IT...

Job Title: IT Service Delivery ManagerThis role is responsible for managing the IT service delivery team, providing leadership and guidance to ensure excellent service delivery.About This RoleThe IT Service Delivery Manager will oversee the management of incidents, problems, and services, ensuring timely resolution and minimal impact on customers. They will...

Job DescriptionWe are seeking a highly motivated and skilled professional to join our team as a Customer Support Representative. The ideal candidate will have excellent communication skills, strong analytical abilities, and the capacity to troubleshoot complex issues.The successful candidate will be responsible for providing exceptional customer service...

We are seeking a skilled Financial Services Professional to join our team. This role involves providing exceptional customer service and support to our clients, helping them navigate the world of financial markets.As a key member of our team, you will be responsible for:Responding to client inquiries via phone, email, and online chatProviding in-depth...

Job SummaryWe are seeking a seasoned IT Service Delivery Manager to lead our IM and PM team. As a key member of our organization, you will be responsible for providing leadership, guidance, and coaching to ensure exceptional service delivery.The ideal candidate will have a proven track record of managing IT service delivery teams, overseeing incident and...

Job DescriptionKey ResponsibilitiesEnable and champion an IT service culture to ensure alignment with business objectives.Oversight of ITSM-based management processes and controls to maintain quality.Championing and promoting service improvements on an ongoing basis to enhance quality and customer satisfaction.Maintenance of day-to-day responsibility for the...

Seeking a seasoned professional to spearhead customer service initiatives.Essential Qualifications:- High school certificate or equivalent with a minimum of 1 year of work experience- Excellent communication and interpersonal skillsKey Responsibilities:- Maintaining attendance at the rate of no less than 85%- Adhering to compliance standardsBenefits:-...

International Banking Customer Service RepresentativeWe are seeking a highly skilled professional to join our US banking customer service team. This role will provide an opportunity to work with a global organization and be part of a dynamic team that delivers exceptional customer service.About the Job:This is a challenging and rewarding role that requires...

Transform your career with this exciting opportunity as a Service Delivery Excellence Manager.Job Role:· Champion an IT service culture that drives exceptional performance and customer satisfaction.· Oversee the development of ITSM-based management processes and controls to ensure quality meets business objectives.· Promote ongoing service improvements to...