ServiceNow HRSD Solutions Architect
1 week ago
We are seeking an experienced ServiceNow Architect to lead and deliver enterprise-level solutions in the HR Service Delivery (HRSD) module on the ServiceNow platform.
As a ServiceNow HRSD Solutions Architect at QBrainX, you will have the opportunity to design and implement scalable, user-centric solutions that enhance employee experiences and streamline HR workflows.
This role involves working closely with business stakeholders, IT teams, and cross-functional departments to create innovative HR service management solutions.
Key Responsibilities:- Solution Design & Architecture :
- Lead the architecture and design of HRSD solutions, ensuring they align with business requirements and best practices.
- Define and implement integration strategies between ServiceNow HRSD and other enterprise systems.
- Architect scalable and flexible solutions for case management, knowledge management, employee document management, and employee service center.
- Implementation & Customization :
- Oversee the configuration and customization of HRSD processes including but not limited to case management, knowledge management, employee workflows, HR services catalog, and integration with other HR systems.
- Ensure that ServiceNow HRSD modules meet customer-specific business needs, following best practices and company guidelines.
- Collaborate with developers to ensure the technical feasibility and supportability of HRSD features.
- Stakeholder Collaboration :
- Partner with HR, IT, and business stakeholders to understand their requirements and translate them into ServiceNow HRSD solutions.
- Provide ongoing consultation to HR and business units on process optimization using ServiceNow HRSD functionality.
- Support training and onboarding of users and administrators for HRSD functionality.
- Governance & Best Practices :
- Define and enforce governance and best practices for implementing HRSD on ServiceNow.
- Ensure solutions are compliant with corporate security policies, audit standards, and legal/regulatory requirements.
- Conduct regular reviews of configurations and solutions to optimize and improve performance, scalability, and efficiency.
With a minimum of 8 years of experience working with ServiceNow, preferably with at least 4 years focusing on HR Service Delivery (HRSD), you should have a strong understanding of ServiceNow and its applications.
The estimated salary for this position is around $120,000 - $150,000 per year, depending on location and qualifications.
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