
Atlassian Products Implementation Lead
2 weeks ago
Our team is seeking a seasoned professional to lead the implementation of Atlassian products across our organization.
Key Responsibilities:
- Develop and maintain the product roadmap, prioritizing features and enhancements to deliver maximum value to employees.
- Partner with stakeholders to identify pain points, map processes, and design innovative solutions that streamline workflows and improve collaboration.
- Design and implement integrations between Jira, Confluence, and other SaaS tools, leveraging APIs, marketplace apps, and automations to automate end-to-end flows.
- Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
- Create dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
- Champion change management by crafting communication plans, delivering live training, and publishing self-service content that drives enthusiastic uptake.
- Define and audit permission models balancing collaboration, privacy, and compliance requirements.
- Upskill the Global Service Desk team to scale end-user support.
- Optimize performance by removing unused objects in Jira (Workflows, custom fields, etc).
- Support content management best practices in Confluence—audit spaces, coach owners, and archive stale content.
Requirements:
- 6+ years administering Jira and Confluence, with at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
- Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
- Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js).
- Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
- Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams.
- Passion for experimentation, continuous improvement, and simplifying complex processes.
- Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.
What We Offer:
A dynamic work environment with opportunities for growth and development. We are committed to creating an inclusive workplace culture that values diversity, equity, and inclusion.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to reviewing your qualifications.
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