Sales Performance Evaluator

7 days ago


Mumbai, Maharashtra, India beBeeEvaluator Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Sales Performance Evaluator

About the Role:

We are seeking a skilled professional to evaluate and assess daily sales calls, ensuring high communication standards and customer satisfaction.

Key Responsibilities:

  • Evaluate sales calls against defined quality parameters, focusing on tone, voice modulation, objection handling, product knowledge, and compliance with scripts and guidelines.
  • Maintain detailed evaluation reports and scorecards for each sales call, providing actionable feedback for performance improvement.
  • Collaborate with training and sales managers to develop quality benchmarks and coaching initiatives.

Requirements:

  • Bachelor's degree in Business, Communications, or a related field (preferred).
  • Prior experience in sales call auditing, telecalling, or sales training is highly desirable.
  • Strong analytical skills with a keen eye for detail, ability to provide objective feedback, and familiarity with CRM and call monitoring tools.

What We Offer:

  • A collaborative work environment with opportunities for growth and professional development.
  • The chance to shape the sales culture of a growing organization.
  • Ongoing learning and skill enhancement opportunities.


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