Senior Service Delivery Specialist

1 week ago

Mumbai Kolkata Delhi, India beBeeResultDriven Full time ₹ 8,00,000 - ₹ 12,00,000

Main responsibilities for this role involve ensuring timely delivery of services while maintaining high accuracy. Key areas include:

  • Service provision and delivery
  • Ensuring results are released within 24 hours from receipt, while monitoring accuracy.
  • Managing team inboxes and dealing with enquiries.
  • Improving service quality by evaluating and updating current procedures.
  • Receiving instructions and requests from managers and planners, and planning resources accordingly to ensure efficient work completion.
  • Providing feedback on marking issues and events to support continuous improvement.
  • Supporting team members and providing administrative assistance as needed.

Key skills required for this position include:

  • Excellent customer service and communication skills
  • Ability to work under pressure and meet deadlines
  • Strong organizational and time management skills
  • Good analytical and problem-solving skills
  • Proficiency in Microsoft Office Suite

This role offers opportunities for career growth and development, with a competitive salary and benefits package. We also offer a dynamic and supportive work environment, with opportunities to work with a diverse range of colleagues and stakeholders.

In this role, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and experience in a fast-paced and challenging environment.

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