Senior Sales Operations Manager
1 week ago
Company Overview:
Policybazaar, India's largest insurance broker, is a pioneer in making insurance accessible and understandable for every Indian. With a strong presence since 2008, we have revolutionized the insurance sector by providing transparent, efficient, and unbiased solutions tailored to diverse needs.
Our mission is to make insurance simple, accessible, and effective for all.
We are seeking a highly skilled Senior Sales Operations Manager to join our team.
Estimated Salary: ₹35 Lakhs - ₹45 Lakhs per annum
About the Role:The Senior Sales Operations Manager will play a pivotal role in supporting the sales team by managing sales activities, developing relationships with clients, and ensuring targets are met. This involves overseeing the sales process, coaching team members, and collaborating with other departments to drive business growth.
This role requires strong leadership skills, customer-focused thinking, and a solid understanding of sales strategies.
- Candidates must have experience in B2C telesales-Outbound process with a team size of 50 or above.
- Team Leadership and Supervision:
- Lead, manage, and motivate a team of sales representatives to meet individual and team sales goals.
- Conduct regular team meetings to provide guidance, share updates, and discuss performance.
- Train new team members and provide ongoing coaching to enhance selling techniques and product knowledge.
- Sales Strategy and Execution:
- Develop and implement effective sales strategies to drive revenue growth.
- Analyze sales metrics and provide recommendations to improve performance and productivity.
- Collaborate with the Sales Manager to set sales targets and develop action plans to achieve them.
- Performance Monitoring:
- Track and report on team performance, ensuring that sales targets and KPIs are consistently met.
- Identify performance gaps and work with team members to create and implement improvement plans.
- Provide constructive feedback and recognition to drive continuous improvement and team morale.
- Ensure the safeguarding of information in their possession;
- Accept responsibilities for the operation and protection of information assets; and
- Perform the work as delegated by the Function Head.
- Bachelor's degree in business, marketing, or a related field (or equivalent experience).
- 7+ years of sales experience, with at least 4 years in a leadership or supervisory role.
- Strong leadership, coaching, and motivational skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze sales data and make strategic decisions.
- Proficiency in Any of dialer / Manual.
- Experience in a specific industry related to the company's products or services.
- Knowledge of sales techniques and methodologies.
- Competitive base salary plus performance-based incentives.
- Health insurance , Unlimited Incentives.
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