Hospitality Operations Manager

4 weeks ago


Delhi, Delhi, India HRhelpdesk Full time
Job Description

Key Responsibilities:

  • Provide exceptional customer service to members and guests, ensuring a positive experience in the coworking space.
  • Assist with membership inquiries, check-ins, and check-outs, maintaining a smooth and professional service.
  • Coordinate event schedules, meeting room bookings, and other member requests, ensuring seamless execution.
  • Maintain the coworking space's cleanliness, organization, and inventory, reporting any maintenance issues to the relevant team.
  • Build strong relationships with members, collecting feedback and sharing insights with the team to drive continuous improvement.

Requirements:

  • Minimum 10+2 (Higher Secondary) or above education.
  • At least 1 year of relevant experience in coworking spaces, hotels, or hospitality sectors.
  • Excellent communication skills in English and Hindi, with proficiency in regional languages a plus.
  • Strong customer service orientation, professional attitude, and ability to handle multiple tasks efficiently.

Benefits:

  • Best-in-industry benefits.


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