Chief Software Delivery Officer

Our organization provides innovative cleantech solutions to leading utilities across the world. The pace of change is accelerating, and utilities need to rebuild for a more sustainable future.

We are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits.

This is a truly exciting time to join our company with a clear growth strategy and a world-class leadership team working to fulfill our global aspirations by having the most talented people, an inspiring culture, and a technology-first, people-centric business.

The Opportunity

To deliver software projects to an exceptional standard whilst taking a leading role in the implementation of our SaaS solutions using agile or waterfall methodologies.

You will be responsible for delivering projects in an efficient and cost-effective manner, ensuring that overall project objectives are met, within the agreed scope, quality, budget, and timelines.

The Specifics

• Adding value through a passion for delivering software projects to an exceptional standard.
• Fronting the relationship with clients and partners, managing the project and project team.
• Responsible for ensuring any third-party supplier contracts are being adhered to.
• Successfully manage change issues and risks throughout the project lifecycle.
• Manage the four essentials: delivering on time, on budget, to scope, and of high quality that meets customer needs.
• Be a trusted partner to our clients.
• Demonstrate strong leadership and motivation skills, helping galvanize the team to effectively deliver on project milestones.
• Build and maintain strong relationships, ensuring customer expectations are managed.
• Leading the client and project team throughout the project lifecycle.
• Assisting in project team developments while holding teams accountable for their commitments, removing roadblocks to their work.
• Champion ongoing process improvement initiatives to implement best practices for Agile Project Management.
• Setting standards and expectations of team member performance.
• Developing work methods to craft team function and cohesiveness.
• Reporting on budgets and forecasting figures, including revenue margins, staff utilization, and project status.
• Supports the sales team in responding to bids/tenders.
• Ensuring that improvements made in projects make it back to the pre-sale process to ensure we are efficiently leveraging our learnings from ongoing projects.

Some Important Characteristics

• Knowledge of the UK Energy and/or Non-Household Water Market is required.
• A proven background in Waterfall and Agile software delivery project management with 8+ years' experience delivering projects into complex environments, often within a portfolio, and with multiple dependencies.
• Effective internal and external stakeholder management with the ability to form and cultivate relationships at a strategic level.
• Knowledge of core project management competencies such as project planning, resource forecasting, risk and issue management, financial management, scope and change management, and stakeholder management.
• Proven experience in working with System Integrators.
• A high numerical aptitude, with the ability to accurately forecast monthly revenue, and generate timely, accurate client invoicing.
• Demonstrable experience of delivering Fixed Priced contracts on budget.
• Experience with managing large and complex projects.
• Good knowledge of best practice software development methodologies, including Agile practices.
• Confident client-facing and workshopping.
• Expert knowledge and experience in relation to project management practices, tools, and methodologies.
• High attention to detail.
• Relationship management and interpersonal skills.
• An open-minded consultative approach.
• Ability to give and receive positive and constructive feedback.
• Ability to creatively solve problems.

Qualifications / Education:

• BE / BTech (CS / IT) with solid 8–12 years of experience in software delivery end-to-end project management (Agile and Waterfall projects).
• Experience in Utilities or Energy and budget control.
• Experience in planning, executing, and closing projects in a regulated or complex industry.
• Demonstrated ability to manage stakeholders and communicate effectively.
• Experience tracking project budgets and timelines.
• Agile PM, PRINCE2, or PMI – an advantage.
• Evaluation of alternatives and ability for decision-making.
• Financial familiarity for budget risk management.
• Strong business acumen and strategic thinking in project delivery.

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