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Host Stability Specialist
3 weeks ago
A senior hosting product specialist is required to monitor the stability of products and handle incident response, troubleshooting, and fixes for various services.
- L1/L2 Support ownership of all hosting products.
- Handle escalations as per policies/procedures.
- Communicate clearly on tickets and phone calls made to the team about various issues.
The ideal candidate should have a good understanding of Linux systems, including any shell/bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter.
- Linux: Good understanding of Linux Systems.
- Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts.
- Application Protocols: SMTP, HTTP, FTP, IMAP, POP.
We provide a work environment that allows you to choose between working from home, hybrid, or in-office. Our company celebrates one another's differences and has programs that bring us together on important issues. We also offer education/certification sponsorships and flexible leaves.
- Work-life balance.
- Career development opportunities.
- Excellent health insurance options.