
Advanced Technical Support Professional
1 week ago
Job Title:
">Technical Expert
As a technical expert in support engineering, you will be responsible for providing specialized assistance to customers and partners.
Your primary focus will be on resolving complex technical concerns by analyzing situations or data that require thorough evaluation of multiple factors.
- Provide technical expertise to customers and partners.
- Configure, troubleshoot, and provide best practices to customers.
- Manage support cases to ensure timely resolution and follow-up.
- Conduct fault isolation and root cause analysis for technical issues.
- Publish technical support bulletins and documentation in the Knowledge Base.
- Review technical documentation for training materials, marketing collateral, and troubleshooting guides.
- Travel to customer sites as required to expedite resolution of critical situations.
This role requires strong technical expertise, excellent communication skills, and the ability to independently debug complex networks. If you are a problem-solver who thrives in a fast-paced environment and is passionate about technology, we encourage you to apply.
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Technical Customer Support Lead
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Senior Technical Support Specialist
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Technical Support Expert
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Morādābād, Uttar Pradesh, India beBeeSupport Full time ₹ 6,87,943 - ₹ 8,55,384Job Title: Technical Support RepresentativeAbout the Role:As a Technical Support Representative, you will be the primary point of contact for technical assistance, providing top-notch user support and resolving IT issues professionally. This is an excellent opportunity to leverage your communication skills, analytical abilities, and problem-solving expertise...
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Advanced IT Professional
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Morādābād, Uttar Pradesh, India beBeeAdministrator Full time ₹ 15,00,000 - ₹ 25,00,000System Administrator L3This position requires a seasoned IT professional with strong technical skills and experience in Microsoft 365, Azure, SharePoint, Power BI, and workflow automation.The successful candidate will be responsible for advanced system administration, troubleshooting, migrations, and automation while ensuring a secure, reliable, and scalable...
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Technical Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 15,00,000Job SummaryWe are looking for a skilled professional to address customer issues, guide customers on product usage, and collaborate with cross-functional teams to deliver exceptional customer experiences. Key ResponsibilitiesTroubleshoot customer issues and conduct root cause analysis.Provide guidance and assistance to customers on product usage.Handle...
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Expert Technical Support Specialist
2 weeks ago
Morādābād, Uttar Pradesh, India beBeeSupport Full time ₹ 10,08,000 - ₹ 12,15,000Technical Support SpecialistWe are seeking a seasoned Technical Support Professional to provide expert technical guidance, resolve intricate issues, and collaborate with cross-functional teams to deliver exceptional service.Main Responsibilities:Deliver second and third-level technical support, addressing complex problems.Collaborate with teams to identify...