
Senior Technical Support Specialist
2 weeks ago
We are seeking a skilled Field Service Engineer to join our team. The ideal candidate will combine strong technical expertise with customer service skills to ensure a smooth and reliable experience for dental professionals using our products.
Key Responsibilities:
- Installation and Calibration: Install, calibrate, and demonstrate our dental equipment at client sites.
- Maintenance and Repair: Perform preventive and corrective maintenance to ensure optimal performance of equipment.
- Troubleshooting and Support: Diagnose technical issues, troubleshoot, and provide timely resolutions.
- Training and Documentation: Train dental professionals and staff on product usage, safety, and best practices, and document service visits, repairs, and maintenance reports accurately.
Requirements:
- Degree or Diploma: Diploma/Degree in Biomedical Engineering, Electronics, Mechanical, or related technical discipline.
- Experience: 1–3 years of experience as a Service Engineer (experience in dental/medical equipment preferred).
- Technical Skills: Strong knowledge of electromechanical systems, installation, and maintenance procedures.
Why This Opportunity Is Attractive:
- Cutting-Edge Technologies: Opportunity to work with innovative dental technologies.
- Career Advancement: Be part of a rapidly growing dental solutions company.
- Variety of Roles: Exposure to both technical and client-facing roles.
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