Revenue Cycle Operations Leader

4 days ago

Agra, Uttar Pradesh, India beBeeDirector Full time US$ 1,36,130 - US$ 1,64,870
Job Title: Revenue Cycle Director

This is a strategic leadership role focused on offshore billing operations for U.S. healthcare provider clients.

  • Key Responsibilities:
    • Develop and execute a vision for revenue cycle performance in alignment with client expectations.
    • Create policies, SOPs, and workflows that optimize billing efficiency across specialties.
    • Collaborate with U.S. teams to ensure compliance standards, performance goals, and client needs are consistently met.
  • Operational Oversight:
    • Oversee daily operations of the billing team in India, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
    • Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance.
    • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
  • Leadership and Development:
    • Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.
    • Buil;d a performance-driven culture with clear KPIs, evaluation frameworks, and feedback mechanisms.
    • Drive recruitment, training, and upskilling initiatives to maintain high-quality output.
  • Client Engagement:
    • Act as a bridge between U.S. teams and offshore teams to ensure clear communication and alignment.
    • Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives.
  • Regulatory Compliance:
    • Ensure adherence to U.S. healthcare billing regulations, HIPAA compliance, and payer-specific requirements.
    • Monitor payer changes, industry trends, and regulatory updates to update internal SOPs.

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