Healthcare Revenue Cycle Specialist

2 days ago

Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 44,91,219 - ₹ 70,21,368
About This Role

We are seeking skilled professionals to join our healthcare revenue cycle team as Account Receivable Callers.

As an AR Caller, you will be responsible for making outbound calls to US healthcare insurance companies, resolving outstanding claims, and ensuring timely reimbursement for healthcare providers. Your primary goal is to maximize revenue while maintaining excellent customer service.

Key Responsibilities:
  • Make calls to insurance companies (US Healthcare process) to follow up on pending claims.
    • Review denied / underpaid claims and take appropriate action for resolution.
      • Understand insurance guidelines, medical billing, and AR workflows.
        • Document all interactions accurately in the system.
          • Meet productivity and quality targets.
            • Collaborate with the billing team to achieve revenue cycle goals.
    Required Skills & Qualifications:
    • Graduate degree in any field.
      • 0–3 years of experience in AR Calling / Medical Billing / RCM (freshers with good communication can apply).
        • Strong English language skills (verbal & written).
          • Familiarity with US healthcare process, CPT/ICD codes, and insurance policies is beneficial.
            • Will to work night shifts (US time zones).
      Benefits:
      • Competitive salary + performance incentives.
        • Ongoing training & skill development programs.
          • Career growth opportunities within the healthcare BPO industry.
            • Friendly and supportive workplace culture.

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