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Travel Industry Specialist
2 weeks ago
At our organization, our culture is built on a strong history of innovation and shared values.
As part of our team, you'll experience comprehensive support for your well-being and opportunities to learn new skills.
- The Travel Services Professional role requires working on Global Distribution Systems (GDS), actioning Passenger Name Records (PNRs), issuing refunds, booking air tickets, driving hotel and car invoices, and ensuring smooth day-to-day operations.
- Sound knowledge of GDS systems, such as Sabre, is essential to read and articulate fare rules, ticket bookings, and interpret fare sheets.
You will be required to:
- Action PNRs to ensure Service Level Agreement (SLA) adherence.
- Have an excellent understanding of the travel business to ensure efficient operations.
- Be result-oriented and resolve customer queries effectively.
- Be a self-starter with the ability to multi-task and maintain high productivity.
- Maintain excellent quality along with high productivity while adhering to internal guidelines and policies.
- Graduate with 2-3 years of experience in the travel industry.
- Degree/Diploma in Travel - Air Fares & Ticketing.
- Competitive base salaries.
- Bonus incentives.
- Support for financial-well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid arrangements.
- Generous paid parental leave policies.
- Free access to wellness centers and counseling support.
- Career development and training opportunities.