Key Account Manager

4 days ago

Mumbai, Maharashtra, India Intugine - Logistics through Innovation Full time

About Intugine: Ever wondered how the physical goods we consume every day reach us in time? Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies.

Intugine Technologies is one of the most trusted solutions partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across air, land, sea, and rail. Their solutions have helped eliminate operational inefficiencies, reduce logistics costs, improve OTIF (on-time-in-full), order to delivery TAT (time-against-target), and minimize dwell time and detention costs.

We are looking for an experienced Key Account Manager who can develop creative solutions and maintain long-term relations with clients. You will be working with our existing clients, building and maintaining relationships with new accounts, and learning our products inside-out quickly.

Key Responsibilities:

  • Establish and maintain long-term relations with clients as the primary point of contact.
  • Prepare long-term and short-term goals and account objectives for the team.
  • Estimate and establish cost parameters, budgets, campaigns, and potential ROI (return on investment).
  • Supervise account management and strategies.
  • Communicate with major clients regularly, handle complaints, and suggest solutions with innovative ideas to meet client needs in a timely and effective manner.
  • Propose pricing models based on customer needs and product usage.
  • Prepare proposals and detailed costing before negotiation with clients.
  • Act as a liaison between clients and internal teams for the constant development of new products.
  • Set up presentations with CXOs to discuss technical solutions.
  • Identify gaps in the overall business and take new initiatives to bridge those gaps.

What you'll need:

  • 2-5 years of client-facing experience in revenue management and quota-carrying.
  • Bachelor's/Master's degree from a Tier-1 Institute.
  • Excellent communication and presentation skills and ability to maintain relations with senior executives from the client's side.
  • Ability to understand and learn about technology-based products.
  • A knack to explain complex technology in simple terms.
  • Analytical skills, problem-solving abilities, and handling & prioritizing multiple tasks.
  • Prior experience in a company based in the logistics industry would be preferred.

Perks at Intugine: We offer a range of benefits to support your growth and well-being.

  • Comprehensive health cover for you.
  • Personal development budget to upskill yourself.
  • Flexible working hours to set your own schedule.
  • Open-door policy for seamless communication.
  • Generous parental leave for work-life balance.
  • Documented equal pay policy for fairness.
  • Education assistance to help you grow professionally.
  • Work autonomy to take ownership of your projects.
  • Employee life skill training program for holistic growth.
  • Company outings for team bonding.
  • Paid time off for relaxation and rejuvenation.

Salary: ₹10-12 LPA.

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