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IT Senior Manager

4 weeks ago

Bengaluru, Karnataka, India NTT DATA Full time

Job Description

Req ID: 283732

NTT DATA Services is a leader in IT and business services, including cloud, data, and applications. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers.

We are seeking a highly experienced IT Senior Manager to join our team in Bengaluru, India. The ideal candidate will have a strong background in routing, switching, wireless, LAN, and WAN, as well as expertise in network architecture development and requirements for testing and proof of concept.

  • Must have great experience on Routing & Switching & Wireless.
  • Vendors supported - Velo Cloud is must, Cisco, Riverbed.
  • Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN.
  • Ensuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMS.
  • Participate in the setup, deployment, maintenance, troubleshooting, and documentation of enterprise-level, mission-critical, network infrastructure components.
  • Looking to have strong knowledge of Viptela SDWAN (Hands-on) and Wireless.
  • Teaming with project managers, cross-functional technology and business teams to ensure successful projects.
  • Owning and documenting escalated support tickets and service requests through resolution via ServiceNow.
  • Adaptive, communication, presentation, and leadership skills.
  • Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development, and requirements for testing and proof of concept.
  • Knowledge of Wireless, Nexus, SD-WAN.
  • Working knowledge of Networking products from Cisco, Dell & Extreme Networks.
  • Skills and knowledge and adherence to ITIL & Change Management processes.
  • Excellent communication skills, both written and oral.
  • Strong customer service skills; interfaces with customers, end users, partners, and associates.
  • Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals.
  • Rotating on-call, support queue management, performing network system analysis, and reporting.
  • Willing to work in a 24X7 environment.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.