Duty Officer

3 weeks ago


Mumbai, Maharashtra, India RECR Consultants Full time

We at RECR Consultants are seeking a skilled Collections Officer to contribute to our debt recovery efforts. This role involves contacting clients, informing them of their outstanding debts, negotiating payment plans, and ensuring timely payments. The ideal candidate will possess excellent communication, negotiation, and mathematical skills, as well as attention to detail.

Key Responsibilities
  • Reviewing the company debtor list to identify potential risks.
  • Contacting customers to inform them of their overdue bills and negotiating suitable payment plans.
  • Advising customers on their payment options and maintaining accurate records of customer payments.
  • Preparing financial statements for banks and the state credit department, as required.
  • Instituting legal action when customers fail to pay their debt, as necessary.
  • Responding to customer queries and providing timely resolution.
  • Collaborating with lawyers and insurance agencies to facilitate debt recovery.

Applicants should hold a degree in accounting, business management, or a related field, and possess prior experience working in a similar role. Excellent negotiation skills, a good understanding of state debt collection laws, and proficiency in office and accounting software are also essential.


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