
Account Relationship Manager
2 weeks ago
About the Opportunity
We are seeking a skilled Relationship Manager to build and retain key accounts.
- Own key accounts, translating client goals into delivery plans and ensuring service level agreement adherence and quality.
- Manage service agreements, negotiations, renewals, invoicing, and collections.
- Maintain a candidate network aligned to client demand and improve time-to-hire.
- Track account health, pipeline, and forecasts, flagging risks and driving resolutions.
To be successful in this role, you should have:
- 1–5 years of experience in Relationship Management or Business Development in IT Services/Consulting or IT Staffing.
- Proven revenue growth outcomes and strong stakeholder management skills.
- Contract management, negotiation, billing/invoicing experience.
- Working knowledge of software development lifecycle/Agile and IT hiring cycles.
Nice to have:
- MSP/VMS experience, rate cards, compliance/service level agreement governance.
- Prior recruitment operations exposure (ATS, submittal quality).
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