Technical Application Support Professional

17 hours ago

Alwar, Rajasthan, India beBeeTechnical Full time ₹ 12,41,600 - ₹ 14,33,900

Job Role: Technical Support Specialist

About the Job

This role involves working in a fast-paced technical environment to provide remote assistance related to software applications and products.

The ideal candidate will possess excellent problem-solving skills, be able to work independently, and have strong customer service skills.

Responsibilities
  • Provide technical support for customers and partners globally through various channels.
  • Troubleshoot complex application issues using available tools, resources, and documentation.
  • Document reported problems and engage additional resources when necessary.
  • Communicate effectively with customers, peers, and other teams.
Requirements
  • Mandatory experience in networking, CentOS Linux, and Windows OS.
  • Hands-on experience in at least two of the following technologies: contact center technologies, application support, telephony, XML scripting, or object-oriented programming.
  • Strong logical reasoning and analytical skills, ability to learn complex software tools quickly.
  • Excellent customer communication skills, including verbal and written English proficiency.
Benefits
  • Ability to work in a dynamic and innovative environment.
  • Flexible working hours to meet customer needs.
  • Opportunities for professional growth and development.
About Us

We are an equal opportunity employer committed to diversity and inclusion. We value our employees' contributions and strive to create a supportive and inclusive work environment.

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