Technical Professional

2 weeks ago

Alwar, Rajasthan, India beBeeTechnical Full time US$ 2,00,000 - US$ 5,00,000
Technical Support Role Overview">

The ideal candidate will possess strong technical skills, excellent communication abilities, and the capacity to work effectively in a fast-paced environment.

">

Job Summary:

">
  • ">
  • Support clients with technical issues through effective troubleshooting and resolution.">
  • Provide expert knowledge on various software applications, including Google Workspace.">
  • Work collaboratively as part of a team to achieve organizational goals.">
">Key Responsibilities">
  • ">
  • Troubleshooting: Identify and resolve complex technical problems using standard operating procedures.">
  • Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.">
  • Knowledge: End-to-end understanding of record-to-report processes, and expertise in MS Office Word, Excel, and PowerPoint.">
">

Requirements:

">
  • ">
  • Minimum 1 year of experience in technical support roles.">
  • Excellent communication and interpersonal skills.">
  • Ability to work flexible hours, including night shifts and rotation shifts.">
  • Proficiency in MS Office Suite and Google Workspace applications.">
  • Associate Google Workspace Administrator certification is preferred.">
">

Mandatory Requirements:

">
  1. ">
  2. Register on the TCS iBegin platform.">
  3. Obtain an EPCN number upon registration.">
  4. Mention the EPCN number on your resume.">
">

Preferred Qualifications:

">
  • ">
  • 6+ months of experience in infrastructure, storage, and service desk roles.">
  • Hands-on experience with Google products, including Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, and AppSheet.">
">Why Choose This Opportunity?">

This role offers a chance to develop your technical skills, work with a dynamic team, and contribute to the success of our organization. If you are a motivated and detail-oriented individual looking for a challenging opportunity, we encourage you to apply.

"]],

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