Enterprise System Specialist

5 days ago


Gulbarga, Karnataka, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

Business-oriented Technical Professionals are sought to monitor and manage enterprise-grade systems. Key responsibilities include monitoring support tickets, troubleshooting complex issues across various platforms, and meeting defined SLAs for incident response and resolution.

Key Responsibilities
  • Troubleshoot and resolve technical issues with IBM Sterling B2B integrations, UiPath RPA workflows, database systems, and other applications.
  • Perform regular health checks and performance monitoring of applications, integrations, and databases.
  • Assist with deployment validations, patch installations, and performance tuning as needed.
System Monitoring & Maintenance
  • Monitor and respond to critical incidents 24/7 in rotational shifts.
  • Proactively escalate issues per established escalation protocols.
Documentation & Knowledge Sharing
  • Maintain accurate and up-to-date incident logs and knowledge base articles.
  • Contribute to onboarding new team members and assist with training.
Compliance & Security
  • Ensure all activities comply with organizational security standards and client environment guidelines.


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