Front Desk Liaison

5 days ago


Borivli, Maharashtra, India beBeeFacility Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Front Office Coordinator

As a key member of our team, you will play a vital role in ensuring seamless communication and customer satisfaction.

Main Responsibilities:

  • Coordinate all work requests coming in through email, phone, or other forms of communication.
  • Collaborate with colleagues to dispatch and collect work orders established after receiving a request.
  • Meet and greet guests/clients and direct them to their desired location within the premises.
  • Collect closed work orders to close calls, restock toiletries in restrooms, and monitor housekeeping staff activity.
  • Coordinate guest entry with appropriate gate passes and prepare menu plans for staff served in the pantry under supervision.
  • Produce reports based on data collected from work orders for transparency and information purposes.
  • Log incoming calls through software generating work orders, set up reports with collected data for clients and management, and maintain the helpdesk area and equipment in a clean and orderly condition.
  • Maintain confidentiality and security of all facility data and information, and maintain a professional appearance at all times.

Requirements:

  • Graduate degree in any field.
  • Minimum 2 years of experience in facility management or hospitality industry.
  • Excellent knowledge of Word and Excel.
  • Exceptional customer service skills.
  • Effective time management skills and ability to work under pressure.

About Us: We are committed to providing excellent customer service and maintaining high standards of quality. If you have a passion for delivering exceptional results and working in a fast-paced environment, we encourage you to apply.


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