
Regional IT Service Coordinator
1 day ago
Job Title: Regional Demand Operations Manager
Overview:
- Ensure alignment of regional IT services with global corporate standards.
Key Responsibilities:
- Act as the liaison between local business SPOCs/vendors and central IT.
- Standardize local IT services under corporate control.
- Oversee procurement processes, ensuring PRs/POs are created and processed accurately.
- Coordinate with finance teams to validate, approve, and process invoices on time.
- Maintain compliance with local/regional regulations.
- Align regional IT setups with global standards and processes.
- Provide troubleshooting and coordination support for non-standard applications and issues.
- Support contract management and monitor vendor performance.
Required Skills & Qualifications:
- 15+ years of experience in IT service management, vendor management, or demand operations.
- Strong knowledge of procurement processes.
- Hands-on experience managing IT services (telecom, networking, printing, vendor contracts).
- Good understanding of ITIL-based service management.
- Experience working with finance teams on budgets and invoice processes.
Benefits:
- Opportunity to drive digital transformation.
- Challenging role in a fast-growing global company.
- Collaborative work environment.
Others:
- Exposure to ERP systems for procurement and finance workflows.
- ITIL certification.
- Experience in multinational or regional IT operations.
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