Senior Network Support Professional
3 days ago
About the Job:
We are seeking a senior-level network support professional to join our IT team at Dotflick Solutions. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our IT infrastructure to ensure business continuity.
Key Responsibilities:
- Network Administration: Administer and maintain our network infrastructure, including routers, switches, firewalls, and servers, to ensure high availability and security.
- System Installation and Configuration: Install and configure computer hardware, operating systems, and applications to meet business needs.
- Troubleshooting and Repair: Troubleshoot and repair hardware and software issues to minimize downtime and ensure business continuity.
- Documentation and Inventory Management: Maintain accurate documentation of IT inventory, including asset tracking and configuration details.
- User Support: Provide remote and on-site support to users, addressing technical issues and responding to queries in a timely manner.
- Vendor Management: Collaborate with vendors and OEMs to procure equipment, services, and solutions that meet our business needs.
- Compliance and Security: Ensure adherence to industry best practices, compliance regulations, and organizational policies to maintain data security and integrity.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 5 years of experience in network administration and support.
- CompTIA A+ certification and/or relevant vendor-specific certifications (e.g., Cisco, Juniper).
- Proven track record of providing exceptional customer service and support.
Salary Range: $100,000 - $140,000 per year.
Location: [Insert Location]
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