Senior Debt Recovery Specialist

7 hours ago

Pune, Maharashtra, India Unique Solutions Full time

About Our Company:

At Unique Solutions, we pride ourselves on delivering high-quality, cost-effective IT infrastructure solutions. With over two decades of experience, we've established ourselves as a trusted provider of mission-critical infrastructure solutions in Western India.

Job Summary:

We are seeking a highly skilled Collections and Credit Control Professional to join our team. As a Collections Executive, you will be responsible for developing and executing strategies to recover delinquent accounts, ensuring timely follow-ups, and maintaining accurate records.

Key Responsibilities:

  • Debt Collection: Engage with clients to collect outstanding payments and resolve past-due accounts in a professional and effective manner.
  • Recovery Management: Develop and execute strategies for recovering delinquent accounts, including negotiating payment plans and settlements.
  • Customer Communication: Engage with clients via phone or email to address overdue payments and resolve disputes.
  • CRM Management: Maintain and update the CRM with accurate records of all communications, payment statuses, and recovery efforts.
  • Monitoring Accounts: Regularly review aging reports and track overdue accounts to ensure timely follow-ups.
  • Documentation: Maintain accurate records of all communications and payments received.
  • Compliance: Ensure all collections activities are conducted in compliance with company policies and applicable laws and regulations.
  • Reporting: Provide regular updates to management on the status of outstanding accounts and recovery efforts.

Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • 4+ years of experience in collections, credit control, or debt recovery roles.
  • Strong negotiation and communication skills.
  • Ability to work under pressure and manage multiple accounts simultaneously.
  • Proficient in Microsoft Office and collections software.
  • Knowledge of legal regulations related to debt collection and recovery.

Skills and Attributes:

  • Attention to detail and strong organizational skills.
  • Problem-solving mindset and ability to handle difficult conversations professionally.
  • Analytical skills for reviewing account details and determining collection strategies.
  • A customer-focused approach, balancing collections with maintaining positive relationships.

Working with Us:

At Unique Solutions, we value our employees and offer a collaborative and dynamic work environment. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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