
Strategic Talent Acquisition Specialist
7 hours ago
We are seeking a highly skilled professional to manage our talent acquisition processes. The ideal candidate will have 6-12 years of experience in SAP SuccessFactors and be proficient in providing day-to-day support for all recruitment functionalities, troubleshooting user issues, and configuring changes such as recruiting templates and interview guides.
Key Responsibilities:- Recruitment Module Support
- Provide day-to-day support for all recruitment functionalities including job requisitions, candidate tracking, interview scheduling, offer approvals, and hiring workflows.
- Troubleshoot and resolve user issues related to recruitment processes and access permissions.
- Talent Management System (TMS) Support
- Manage TMS user issues including course enrollments, assignment completions, content delivery, and certification tracking.
- Troubleshoot TMS content errors, enrollment failures, and learner access problems.
- Performance & Goals Management (PMGM) Support
- Support the entire performance management lifecycle including goal setting, mid-year and year-end reviews, calibrations, and appraisal workflows.
- Troubleshoot performance form access, submission issues, and workflow bottlenecks.
- SUCCESSION PLANNING SUPPORT
- Support talent review and succession planning processes by maintaining talent pools, readiness ratings, and development plans.
- Troubleshoot succession planning workflows and access rights, ensuring data confidentiality and role-appropriate visibility.
- Career Development Support
- Assist in managing career development plans, competency frameworks, mentoring programs, and career path simulations.
- Troubleshoot issues related to development goal setting, progression tracking, and employee self-service tools.
- General Support and Collaboration
- Handle and prioritize support tickets via ITSM or helpdesk tools, ensuring timely resolution within agreed SLAs.
- Liaise with HR, IT, and SAP support teams for issue escalation and coordination.
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