Customer Support Professional
2 days ago
As a Technical Support Executive, you will be the primary point of contact for our international customers, providing timely and effective assistance to resolve their queries and ensure customer satisfaction.
Key Responsibilities:
- Deliver exceptional customer service via live chat, email, or phone, addressing customer inquiries and resolving issues in a professional and courteous manner.
- Provide accurate and comprehensive support to customers, leveraging your knowledge of our products or services to ensure a high level of satisfaction.
- Identify and escalate complex issues to internal teams, following up to ensure resolution and maintaining open communication with customers throughout the process.
Required Skills and Qualifications:
- 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge.
- Strong problem-solving skills, patience, and ability to handle various customer situations professionally.
Benefits:
- Opportunity to work with a dynamic team and contribute to the growth and success of our organization.
- Chance to develop and enhance your technical and communication skills through ongoing training and development programs.
- A competitive compensation package that rewards performance and dedication.
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