
Business Development Leader
3 days ago
The role holder is responsible for leading a team of operations professionals to process new business and end-to-end policy servicing for group business.
This involves working within the operations department, focusing on group new business & policy servicing to provide exceptional customer services.
Key responsibilities include coordinating with sales and actuarial teams for closure of individual group processes, accomplishing issuance of policies and resolution of customer and intermediary queries, and ensuring an efficient, effective, professional, and courteous service is provided to intermediaries and customers.
Additionally, the role holder will ensure that established procedures are compiled with in a consistent manner, contribute to the introduction of improvements whenever possible, implement and maintain agreed quality and quantity controls, supervise and train an effective team, coordinate with finance for reconciliation of policy account balance, and lead transformation and digitization of group business.
Required Skills and Qualifications- Good experience of operations in the financial services industry.
- Experience within the group operation department of an insurance company is a must.
- Experience in data processing to deliver operational efficiency.
- Computer skills in using databases and office management software including word processors and spreadsheets.
- Strong leadership, team building, and influencing skills.
As a senior manager, you will have the opportunity to work in a dynamic and challenging environment, develop your leadership skills, and make a significant impact on the growth and success of the organization.
Our organization values innovation, collaboration, and continuous learning, and we offer a range of benefits to support your personal and professional development.
OthersIf you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
We look forward to hearing from you and discussing how you can contribute to our organization's success.
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