Digital Customer Experience Champion

6 days ago


Alleppey, Kerala, India beBeeCustomerSupport Full time ₹ 30,000
Chat Support Specialist Role

We are seeking an experienced and professional Chat Support Specialist to join our fast-growing digital team. As a key member of our customer experience team, you will play a critical role in shaping the customer experience and driving business growth.

This is an exciting opportunity for those who enjoy working in a dynamic and rapidly evolving industry.

Key Responsibilities:
  • Respond to customer queries via chat support only, delivering accurate and professional resolutions that meet high service quality and customer satisfaction standards.
  • Handle multiple conversations efficiently, prioritizing tasks to ensure timely and effective issue resolution.
Required Skills and Qualifications:
  • Education: High School Certificate / Graduate (Essential)
  • Experience: Minimum 6 months in Customer Service (chat preferred)
  • Skills: Excellent written English and a customer-first attitude

Maintain a positive and patient demeanor when interacting with customers, even in challenging situations. Work effectively in a team environment to achieve common goals and objectives.



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